No. For safety and traceability reasons CambiaValute.ch only works with electronic transfers. We do not accept cash and do not pay in cash.

The most updated market rate with no additional commission.
Our team is composed of staff with extensive experience in the financial sector and in the forex trading. We rely on the interbank liquidity market to provide the best possible currency exchange conditions.
Try out our service if you wish to save money on each currency exchange!

Yes, you must have two bank accounts, one denominated in CHF, and another one denominated in EUR.
!!! WARNING !!!
No third parties payments are allowed!
The sender and the beneficiary of the money must be the same person.

Usually 2 or 3 days. The timing of any operation may vary depending also on your bank.
CambiaValute.ch will send you the money changed into the desired currency on the exact same date as the receipt of your funds.

Third-parties payments are strictly forbidden. We do not carry out money transfer services.
!!! WARNING !!!
No third-parties payments are allowed.
The sender and the beneficiary of the money must be the same person.

No, you can not. We do not execute third-parties payments, nor we carry out money-transfer services.
!!! WARNING !!!
No third-parties payments are allowed.
The sender and the beneficiary of the money must be the same person.

No. We will exchange your money at the rate you fixed in our homepage.

CambiaValute.ch will send you the money, in the desired currency, to the bank account you indicated us without applying any commission for the transfer.
Warning: - The cost to send money to CambiaValute.ch from your bank is levied by the client;
- We will change only the money that will be actually credited to CambiaValute.ch;
- Your bank may charge fees for receiving/sending wire transfers. Check the conditions applied by your bank.

The minimum amount you can exchange through CambiaValute.ch is 100 Swiss Francs or Euro.
Due to regulatory provisions, the temporary maximum change limit is 5'000 Swiss Francs or equivalent.
For transactions whose amount is greater or equal to 5'000 CHF we are requested by the law to personally identify you. Please, contact us by mail or phone to set an appointment at our office in Chiasso.

Yes. The exchange service is provided by the company ELP SA. ELP SA is a Swiss financial company based in Chiasso. Our team is composed of staff with extensive experience in the financial sector and in trading currencies (Forex). The exchange service we provide relies on world leading banks and financial intermediaries.

Yes. ELP SA is a Swiss financial company based in Chiasso. The company operates under the provisions of the Swiss law, in particular under the LFid law on the exercise of fiduciary professions (1st december 2009). ELP SA is also affiliated to SRO PolyReg, a self-regulatory organization (SRO). PolyReg is recognised by the Swiss Federal Money Laundering Control Authority.

Below you can find examples, from our experience, of average charges applied by currency exchange services; charges for a 1'000 CHF against EUR: - at the international airports: 70 CHF
- at prestigious bank: 20 CHF
- at currency exchange shops "shack on the street": 10 CHF
- with CambiaValute.ch: 5 CHF
Check our rates with what is offered by your usual currency exchange provider!

The CambiaValute.ch service employs professionals well experienced in the financial services sector as in currencies trading (Forex.) We adopt the interbank currency exchange rate in order to provide clients with the best available exchange rate conditions. On our behalf, we do not charge any additional cost nor fee. We highly recommend you check with your bank for tariffs and charges applied to wire transfers.
Try our service. You will notice right away the convenience and savings!

Here is an extract of the general Terms and Conditions:
- CambiaValute.ch works only with electronic payments, bank wire transfers are the sole payments accepted. In no case CambiaValute.ch can accept any cash payment.
- The contacts, the information and references included in the forms (Name, Last Name, Email, Phone Number) must be true, correct and updated.
If the above is not respected, the money will be returned back to the sending bank account, deduced of an administrative fee of 5 CHF.
- to exchange any amount greater than or equivalent to 5'000 CHF please contact us for an appointment at our office to proceed with a face-to-face identification.
- it is not possible to request payments to third-parties. CambiaValute.ch does not carry out money transfer services;
- the CambiaValute.ch service does not apply any fee nor extra charge for both incoming and outcoming payments;
- if we should be forced to decline a transaction for any reason (lack of information, incorrect data, customer untraceability; the money eventually received will be returned to the sending bank account, subject to an administrative fee of 5 CHF.

In case you make a mistake while executing the bank wire transfer toward ELP SA, the bank will reject the payment automatically and your funds will be directly reloaded into your bank account.

In order to avoid charges, we strongly recommend that you use national bank wire transfer if sending us money from Switzerland, while we suggest to use SEPA payments, if sending us money from abroad (or in general payments using the IBAN and BIC/SWIFT code).

We will send you EUR using an internal Swiss Bank payment or a SEPA payment, if your EUR bank account is outside the Swiss Confederation.
WARNING: Sometimes banks may charge you for receiving a bank wire transfer. We strongly recommend that you to check the conditions applied by your bank.

There are two ways to certify your identity: ITALY
1) By appointment, visit our office in Chiasso and do not forget to bring with you a valid ID document.
We will make a copy of your ID and we will certify it. The procedure is free and takes less than 5 minutes.

2) By postal mail, we will ask you to send us a certified copy of your ID.
You can get a certified copy of your ID at a bank, or by a notary, a lawyer or you can also visit one of the Swiss Postal offices.
The certified copy of your ID must contain date, signature and contact details of the person that made the certification.

The Customer is responsible for any fees that his or her bank may apply for sending or receiving wire transfers. In no event, the Company shall be retained liable for any fees or cost charged by the bank to the Customer.
We strongly recommend that before entering in any commercial relation with the Company, the Client review the conditions and commissions offered by his or her bank/s and inquire in advance regarding the costs of both sending and receiving national and international bank wire transfers.

Yes. Complete the corporate online form and we will contact you to set up a meeting with one of our consultants.

Yes it is, but first you need to complete the face-to-face identification. Contact us to take an appointment with one of our consultants.

Write an email to contatto@cambiavalute.ch and we will assist you to find out a solution. In case you are not satisfied with our assistance, you can contact the self-regulatory organization to which we adhere by visiting the website www.polyreg.ch. You can also bring a complaint through the form provided by FINMA on its website, www.finma.ch.

Please check that you've entered your correct email address and that your email inbox is not full.
Also check the folder "spam" or "junk mail."
if you still do not receive any confirmation email, please contact us again.

Check with your bank the actual sending of funds.
If after 24 hours of submission of your transfer would not have received our confirmation email, please contact us.

Mrs. Maria Rossi works as a clerk at the firm ABC Sagl. Maria is the holder of two bank accounts, one denominated in CHF and one denominated in euros.
Mrs. Rossi needs to change 2,000 CHF in EUR to pay for a vacation in Italy.
Mrs. Rossi accesses www.cambiavalute.ch and fills out the application form in its entirety.
Immediately, Mrs. Rossi receives a confirmation of her request and the bank details where to send the amount she wants to change.
Mrs. Rossi is also required to submit a double-sided colour copy of her identity document. Both the CHF and the EUR accounts belong to Mrs. Maria Rossi.
Mrs. Rossi initiate the transfer in CHF as indicated and waits 24 hours.
The next day, Ms. Rossi receives a confirmation email from contatto@cambiavalute.ch with which it is advised that his transfer was received, her funds have been exchanged into euros and within 48 hours she will receive the payment in the bank account she indicated.
After a short while, Mrs. Rossi receives the change in her EUR bank account.

Your data and information relating to your transactions are stored in electronic form and on paper documents at our office.
As per legal provisions, we store data for a period of 10 years.

Yes, simply do not initiate the bank wire transfer.



Still you have questions? Contact us for any information or clarification.